OrientXpress Casino

OrientXpress Casino review

All aboard, we're departing! OrientXpress Casino has been crisscrossing the Internet tracks since 2017. 

In this section of the review, we usually focus on the online casino license. Previously, OrientXpress casino was licensed by the Curacao regulation, which is quite common. However, as of May 2024, when we updated the review, the website and any documents do not mention the license. We therefore contacted the live chat, where we received a quick response, but no answer to our question about the license. We conclude that OrientXpress does not have any license to operate online gambling.

Languages

• English, German, Spanish, French, Italian

Currencies

• ARS, BDT, BOB, BRL, CAD, CLP, COP, EUR, HNL, HRK, IDR, INR, JPY, KHR, LKR, MXN, MYR, NGN, NOK, NZD, PEN, PHP, PLN, PYG, THB, USD, UYU, VES, VND, ZAR

Client support

Another basic indicator of the quality of a casino is its customer support. We have tested this on their Live Chat, available right from the website, and we found no problems at all. However, if you cannot get a hold of anybody via chat, you can contact OrientXpress via e-mail at the address support@orientxpresscasino.com.

What Games You Play in OrientXpress Casino

OrientXpress offers a variety of casino games including online slots, blackjack, baccarat, roulette and many more. Which is a pretty standard offer. There are probably thousands of games according to number of software providers. Slots can be filtered only by providers or feature bonus bet. Which is a little bit disappointing, to be honest. But you can search games by the name at least.

Live casino is live and present here, which is good. It is powered by 12 providers, which is more than the average number. So good point here.

All software providers:

• ArrowEdge, AvatarUX, Aviatrix, Bet2tech, BetSoft, BetSolutions, BGaming, Boldplay, BombayLive, Booongo, Caleta, Cool Games, CT Interactive, Cyberslots, Dragon Games, ElCasino, Evolution, EvoPlay, Ezugi, Fazi, Felix Gaming, FGS, FlatDog, FunkyGames, FunTa, Gamzix, Groove_PS, GS, Inbet Virtuals, KA Gaming, Kalamba, Lotto Instant Win, Lucky Streak, Mancala Gaming, Mascot, Mr. Slotty, MrSIBG, NetEnt, Nucleus, OneTouch, Onlyplay, Orbital, PG SOFT, Playbro, Playson, RedTiger, Rival, RubyPlay, SA Gaming, Salsa, Simple Play, Slotopia, Smartsoft, Spadegaming, Spinthon, Super Spade, Superlotto Games, Swintt, Tentoora, Thunderkick, Thunderspin, TPG, Triple Cherry, TVBet, Vivo Gaming, Zeusplay.

As always, some of the games or providers may not be available in your location. For example, NetEnt games are not available in the following countries:

Belgium, Bulgaria, Canada, Denmark, Estonia, France, Italy, Mexico, Portugal, Romania, Spain, United States of America, United Kingdom. NetEnt games Guns & Roses, Jimi Hendrix and Motorhead are further not permitted in the following countries: Australia, Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Tunisia, Turkey & Ukraine; game Aliens is further not permitted in Japan, while Universal Monsters, Scarface, and South Park can be only played in the following countries: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Austria, Cyprus, Czech Republic, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Peru, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden.

Receive up to €750 and 50 free spins upon your first deposit

Let's now move on to our OrientXpress review of the bonuses and promotions. There is a welcome package for all new players of value up to €2250 and 150 free spins.

Welcome package

• First deposit bonus - 100% up to €750 + 50 Spins
• Second deposit bonus - 100% up to €750 + 50 Spins
• Third deposit bonus - 100% up to €750 + 50 Spins

Terms and Conditions for the welcome offer:

This offer is exclusively available to new players. To qualify, a minimum deposit of €20 is required. Players can claim the bonuses by using the bonus code: BPK1D. These spins can be used on any Betsoft games, except for Sugarpop and Sugarpop 2. Both the bonus funds and the spins require a wagering of 45 times before any withdrawals can be made.

Weekly bonuses

If you are a vivid player, you can use many of the daily bonuses here. Let take a quick look at them, because there are plenty of them:

Take the Bank!

• 90% bonus + 20 free spins, available once per or unlimited on weekends on slot Heist Bank Rush

Spin'venture

• 80% bonus + 50 free spins, available once per or unlimited on weekends on slot Coins of Ra

Good Fortune

• 90% bonus + 20 free spins, available once per or unlimited on weekends on slot Tigers Luck

Wild West Spins

• 90% bonus + 20 free spins, available once per or unlimited on weekends on slot Take the Vault

Pick 'n Play

• 200% up to €1000 with min. deposit €100 (4x per week)
• 150% up to €750 with min. deposit €50 (5x per week)
• 120% up to €600 with min. deposit €40 (6x per week)
• 100% up to €500 with min. deposit €20 (1x per day)

World Tour

• 80% bonus + 10 free spins, available once per or unlimited on weekends on slot RockStar World Tour

Winners Club

• 90% bonus + 20 free spins, available once per or unlimited on weekends on slot Tycoon's Billionaire Bucks

Magical Spins

• 90% bonus + 20 free spins, available once per or unlimited on weekends on slot Enchanted Forest of Fortune

Spins and Myths

• 90% bonus + 20 free spins, available once per or unlimited on weekends on slot Rise of Triton

Wind and Wonders

• 90% bonus + 20 free spins, available once per or unlimited on weekends on slot Golden Dragon Inferno

Terms and Conditions

All of these bonuses have wagering requirements of 45x, a minimum deposit of €20 (except the Pick 'n Play offer) and are valid 15 days after crediting.

How to deposit and withdraw money

If you decide to deposit cash into the casino, you can again select from a series of ways to do so. First, you can use a payment card - Visa, MasterCard, Visa Elektron or Maestro. Then you can do it by bank wire transfer, provided by TrustPay, thanks to which the money will arrive at your casino account very quickly. Besides these methods, you can also use electronic wallets Skrill and Neteller.

To withdraw, you can utilize the same method by which you deposited money into your account. That is of course if it is possible.  For example, for credit cards or prepaid cards, money is sent to the bank account.

The maximum monthly withdrawal is €5,000, and the waiting period for processing payments takes around 24 hours. The actual withdrawal then takes 3 to 5 days depending on the method.

In our experience, here is the withdrawal process in OrientXpress Casino:

When you want to withdraw money, the casino needs to check a few documents to make sure everything is correct. This includes:

• Photographic ID: You need to send them a clear picture of your Passport, Driving License, or National ID where they can see your name, face, and signature.
• Utility Bill: A bill like electricity or phone that shows your address and has to be less than 6 months old.
• Proof of Ownership: For credit/debit cards, send pictures of both sides but block some of the numbers and the security code. For e-wallets like Skrill or Neteller, screenshots of your account page show your details. For wire transfers, a recent bank statement is required.

Sometimes, they might ask for more documents or even to have some documents notarized.

If you don't send these documents within 5 business days, your withdrawal request might be declined, and the money goes back to your account. The casino takes 5 business days to process your withdrawal after they have all the documents and everything checks out. OrientXpress might also call you to verify your phone number before they process the withdrawal. If they can't verify it, they might decline your withdrawal.

There's a minimum you can withdraw, which is €100, and you can't withdraw more than €5,000 in 30 days. If you ask for more than this, your request will be declined.

The way you'll get your money depends on how you deposited it:

• They'll try to send it back to where it came from.
• If you won additional money beyond what you deposited, they'll send it through a wire transfer.
• If you used a payment method that can't receive money, like Ukash or paysafecard, they'll also use a wire transfer.

The whole process is usually done within 5 business days, and then it takes some time for your bank or payment service to handle it. Bank transfers take about 5 business days.